We are shipping out as normal but will only be once a week on Monday. I won’t have my next day delivery option available so please bare this in mind when you are trying to place an order. If you have any issues or would like the parcel earlier please email me and I will try and help as much as possible.
FREE GIFT WRAPPING/BOXES
I will be offering FREE gift wrapping/boxes on all orders during Ramadan but only will be done if advised by the customer themselves. If you require this service please leave a clear note advising me this and also if more then 1 item how you would like this to be done.
FREE UK SHIPPING ON ALL ORDERS OVER £19.99
Delivery can take up to 2 to 4 days once shipped. Sometimes more depending on holidays and busy times. All UK items are tracked & signed for in case you are not home a card will be left with instructions on what to do. If items are not collected within a certain amount of days items will be sent back to Hijab Junkie. Please bare in mind postage will need to be paid again by the customer and no refund will be given. Any orders that have been discussed with Hijab Junkie in regards to exchange/returns postage will be deducted from orders and anymore sent will need to be covered. If you require your parcel urgently please contact me to inform me.
We also offer a local pick up service to omit the postage and packaging charges. I am based in Birmingham Hall Green so anyone wishing to collect their purchase ONLY from Birmingham in person is most welcome to do so. Please contact me for a pickup appointment within seven days of purchase. This option is only available once your transaction has been processed, and your payment has been cleared.
UK Guaranteed Delivery
Please be sure to order by 3pm and choose the Next Day Delivery option at check out. Otherwise your parcel may not reach you until the following day if done any later. As Royal Mail charge extra for next day delivery on Saturday any extra charges will need to be paid before hand if orders are placed on Friday, if this is the case i will get in contact with you as soon as possible. Guaranteed delivery will need signature on arrival if no one is home orders will be taken back and a note left for further instructions and you will need to contact Royal Mail.
We post world wide by Royal Mail and it’s International Tracked and signed for which we always recommend so you receive your parcel hassle and stress free. Tracking information will only been given if customers asks for them so if you require them please email me as tracking details will be destroyed. Delivery within the EU generally takes 5-8 working days. For rest of the world, please expect your delivery within 7-10 working days & sometimes more please bare in mind these are rough estimate and they can take longer due to weekends and holidays.
Duties & Taxes
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country so you may want to contact your local customs office for further information.
I do apologise on some occasions orders might be delayed. I do have a young family to accommodate so sometimes due to ill health or school holidays etc orders can’t be posted straight away so please bare that in mind when placing orders.
Also during busy times like sales, offers and Eid so if you do require your order in an emergency please just leave a note and I will try my best to post them as soon as possible.
Can all customers make sure you have the correct address before checking out as Hijab Junkie will not be held responsible for incorrect information and no parcel received. Please be patient with me replying to emails i will try my best to reply as soon as possible. Once orders have been placed Hijab Junkie cannot cancel or amend orders.
Please be patient with postage as orders will be delayed. If you need an item urgently, please email [email protected]